Well this is just going ot be a short update. After lots of tears, and talking, Ally has said she is not going to stop the transformation from Matthew to Michelle.
Now all I have to do is fix the bickering that people have been doing at work. It’s very childish and irritating. A project manager that wants the technician to project manage, another person that wants everything done yesterday, even though he’s been told the customer is working out when they want the change done. What is wrong with these people? We are a customer facing service organisation, the customer comes first, not when ever we can fit them in.